DRI: Simply Egregious

I’m still stunned by the sheer arrogance of Darden management.  It’s been rumored that, shortly following the emergence of activist shareholders, Matt Stroud (VP: Investor Relations) said shareholders had no say in the running of the company.  I laughed when I heard that comment, but the truth is he’s right.


The message from Darden management and the Board is fairly straightforward: “As long as we are in office, we get to run the show.”  All the activists can do now is turn up the heat and try to replace directors at the upcoming annual meeting.  To that end, the deadline for nominating board candidates for this meeting is today.  The ultimate outcome, however, will likely not be known until sometime later this year.  Until then, we are confident that management will continue to destroy shareholder value under its current operating plan.


Moving forward, management has introduced two or three initiatives that could appease shareholders, but we believe the core value destructive initiatives remain in place:


  1. The current management team has proven they are incapable of fixing broken brands.
  2. Carrying on with excessive unit growth – growing the Specialty Restaurant Group is not a value creating strategy.


To be clear, increasing market share in an industry in secular decline by growing new units is a value destructive strategy.  According to NPD, visits to casual dining restaurants were at a six year low in the twelve months ending February 2014.  Since 2009, casual dining traffic has declined nearly 2% each year, totaling a loss of 7.1 million visits.  Meanwhile, Darden's CEO Clarence Otis has been excessively compensated to open 417 net new stores since the end of FY09. 


As we see it, the investment case for the new Darden is centered on fixing Olive Garden.  According to management, they plan to “continue to execute our comprehensive Brand Renaissance Plan at Olive Garden, building on progress simplifying operations to enhance food quality and taste to improve the guest experience.”


We have major concerns with the lack of visibility around this plan and believe management is in “trust us” mode – a truly scary thought.  Given their track record, we have little reason to believe this plan will be successful and won’t see any evidence of this, supportive or not, for at least another 12-18 months.


All told, the sale of Red Lobster does very little to change our view of the company.  We firmly believe that the only legitimate way to create shareholder value will come from a shakeup of senior management.  At this point in time, significant changes (e.g. Starboard gets controls of the board) are not likely to have any significant impact until late in FY15, if at all.  Absent this, the earnings power of the company will continue to deteriorate.


On a pro-forma basis, we are currently projecting FY15 EPS of $2.20 versus street estimates of $2.72.  This puts the fair value of DRI, under the current management team, in the low $40s.


Absent any significant changes to the Board, this stock is headed lower! 


DRI: Simply Egregious - 1111


DRI: Simply Egregious - 22


Howard Penney

Managing Director


Fred Masotta


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Poll of the Day: Optimistic or Pessimistic on Growth of US Housing Market?

Earlier this week, Charles Plosser, president of the Federal Reserve Bank of Philadelphia, said the housing market’s fundamentals “remain sound,” with faster hiring supporting the economy, while William Dudley, president of the Federal Reserve Bank of New York, argued that he expects a slow pace for the housing market’s recovery as headwinds take some time to abate.

Meanwhile, despite mortgage rates at their lowest levels since November, applications to buy a home fell 3% week to week and are now nearly 12% lower than a year ago.

What do you think?

YELP: Chat with the CFO (Recap)

Takeaway: We had a good conversation with YELP’s CFO…We are reiterating the Short


  1. INCREMENTAL COMPANY DETAILS: We have included some notes below to assist you with your models.
  2. ATTRITION ISSUES?: We are now more confident that the attrition issues we have been highlighting are occurring.
  3. TOTAL ADDRESSABLE MARKET: We suspect that the company sincerely believes its TAM is as large as it has publicly stated.  We have previously detailed why this isn't the case, and we'll have follow-up note on this topic shortly. 


We spoke with Rob Krolik of YELP yesterday.  We believe he was very honest and forthcoming with us.  He answered pretty much all of our questions with the exception of one very important one, which we will get to below.  


  1. Salesforce: YELP’s salesforce has been rising 50% y/y for about the past 8 quarters.  They now represent a little less than 60% of its total employee count of 2,156 (as of 1Q14).  Most of those reps focus on the Local Advertising Segment (Brand Advertising salesforce is fairly small).  The breakeven on those Local Ad reps is roughly 6-9 months (on a cash basis).
  2. Customers: Most customers sign 12 month contracts.  There is 2-3 month penalty for cancellation, but YELP doesn’t always enforce (e.g. client has financial problems or goes under).  The Active Local Business accounts reported by the company are essentially all of its customers excluding Brand Advertising; specifically all Local Advertising customers (which includes SeatMe as of 2014) and Other Services customers (Gift Certificates and Deals)


Where we didn’t get a tremendous amount of detail was when we delved into its customer repeat rate, which is how we are backing into its attrition rate.  We did spend some time discussing this topic, and while he wouldn’t explicitly verify or refute our attrition thesis, he did say that YELP has never said that they are not losing customers after we delved into its reported numbers.


The question he wouldn’t answer, which is a spin off of its customer repeat rate metric: “How many of your current customers have been generating revenue for YELP for over a year?”


This is the most important question because it drives at the heart of the retention issue we have been highlighting.  We estimate that in any given period that the overwhelming majority of YELP’s reported Local Business Accounts are accounts the company has signed within the LTM (meaning YELP is losing the majority of its accounts after the first year).    


He did point out that total accounts continue to grow on a quarterly basis at a strong rate (there’s no denying that), and he reiterated YELP’s strategy of focusing on acquisition vs. retention given its large addressable market; highlighting as a reasonable opportunity (575K customers).


To be explicitly clear on this front, we believe Rob (and the company) sincerely believes that YELP’s TAM is as large as they have publicly stated.  We do not; we have gone into detail on why this isn’t the case in our original YELP Short Best Ideas note (with much greater detail in the deck). 


We will be publishing another note shortly with incremental detail on YELP’s TAM to emphasize this point. 



If you have any questions, or would like to discuss in more detail, let us know.


Hesham Shaaban, CFA



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