Takeaway: Restaurant companies with international exposure are underperforming in early 2024

RESTAURANT INSIGHTS | Choppy Waters (QSR), Strategic Evolution (CART), Revamping (DENN) - 2024 01 16 11 04 14

Navigating Choppy Waters: RBI Steers Growth Despite Headwinds

Restaurant Brands International (RBI) posted a solid fourth quarter to round out 2023, with system-wide sales up 9.6% on the back of growth from its major brands. Comparable sales accelerated by 5.8% system-wide, aided by ongoing innovation and operational enhancements. Net restaurant growth remained healthy at 3.9% for the quarter and 3.9% for the entire year. Development was temporarily impacted by higher-than-expected closures at Burger King in the United States, but significant unit expansion continued internationally. Adjusted operating income remained flat year-over-year as additional investments in the Burger King United States marketing program and margin headwinds in the Tim Hortons CPG business negated revenue gains. Adjusted EPS saw 4.4% organic growth. Significantly, average UAS franchisee profitability surged almost 50% at Burger King United States and was up over 30% across all the brands - a bullish sign. This bodes well for continued reinvestment and growth potential. Looking ahead to 2024, RBI issued initial guidance, including mid-4% global net restaurant growth, though plans for unit growth in China are now more uncertain. After ramping up investments over the past two years, they expect a total Segment G&A of $680 to $700 million. They maintain a long-term focus on driving development through enhancing unit economics. With higher costs weighing on profitability this past quarter, RBI needs to maintain positive momentum across its brands in 2024 through sustained comparable sales growth and expanding margins over time. Solid franchisee profitability provides some confidence that the necessary reinvestment will follow to drive the achievement of RBI's global growth ambitions.

2024 RBI Guidance

Revenue Insights - While no specific figures were given for revenue or same-store sales growth, it's anticipated that there will be less emphasis on pricing changes compared to last year, thanks to a more stable commodity inflation environment.

Earnings & Profitability - No specific earnings per share (EPS) guidance was offered. However, it's noteworthy that Burger King US still has a substantial budget earmarked for advertising and digital investments, with $77 million yet to be deployed in 2024.

Unit Growth Outlook - RBI expects a modest net growth of around 4% for their global restaurant count in 2024. Burger King US is projected to benefit from reduced closures, while Firehouse Subs is anticipated to see an uptick in unit growth. However, plans for accelerating development in China remain uncertain.

Expense Projections - On the expense front, RBI forecasts total segment general and administrative expenses in the $680-700 million range, including a notable portion allocated to stock-based compensation. Additionally, they anticipate net interest expenses of $555-565 million, factoring in the current interest rate climate. Approximately $300 million is slated for capital expenditures, remodeling incentives, and tenant inducements.

MACRO Comments

On China Development: "We now believe that outlook is less certain and have updated our outlook to reflect a lower level of net unit additions in China this year."

On Consumer Behavior: "In terms of what we're seeing with the consumer -- overall, we're not seeing big behavioral changes."

And on pricing: "I would expect to see less pricing taken in 2024 versus 2023 given that some of that reflects commodity prices that have started to stabilize a bit."

Here are themes emanating from the call:

Positive Themes:

Strong Franchisee Profitability Growth: RBI reported a significant growth in franchisee profitability, with Burger King US franchisee profitability up nearly 50% year-over-year. This indicates successful operational improvements and cost management strategies that have enhanced franchisee margins and could drive future reinvestment and growth.

Operational Enhancements and Digital Growth: The company emphasized substantial operational improvements, including staffing enhancements, operating hours extension, and technology upgrades, contributing to improved customer service and sales. Furthermore, RBI highlighted a 20% increase in global digital sales, indicating robust digital engagement and a solid online presence across its brands.

Strategic Investments and Brand Momentum: RBI actively invests in its brands through initiatives like "Fuel the Flame" and "Royal Reset" in Burger King US, aiming for modernization and improved customer experience. These investments have already shown positive outcomes, such as the reported 20% uplift in sales from remodels, indicating strong momentum and future growth potential for its brands.

Negative Themes:

Challenges in China: RBI revised its net restaurant growth expectations for 2024 due to slower development in China. The company highlighted uncertainties around capital commitment and growth alignment with master franchisees in China, suggesting potential hurdles in capturing market opportunities in one of the world's largest quick-service restaurant markets.

Commodity and Cost Pressures: During the Q&A, there was discussion about the $11 million true-up to trade expenses in the Tim Hortons consumer packaged goods business, reflecting the impact of intensified consumer price sensitivity and competition in Canada. These pressures indicate ongoing challenges in managing cost structures and maintaining profitability amidst fluctuating market conditions.

International Growth Concerns: While RBI reported solid international segment growth, it also noted softening performance in China and selected Western European markets, partially attributed to geopolitical conflicts impacting the Middle East. These factors could threaten consistent growth in key international markets and necessitate strategic adjustments to navigate varying regional dynamics.

Overall, RBI's earnings call presented a mix of strategic successes and challenges. The company demonstrated strong franchisee profitability, operational excellence, and strategic investments, driving brand momentum. However, it also faces challenges in international expansion, particularly in China, managing cost pressures and navigating geopolitical impacts on its global operations.

Instacart's Strategic Evolution: Navigating Growth and Efficiency in Q4 2023

Overview

Instacart's Q4 earnings call reveals a company navigating the complexities of the online grocery market with a need for strategic finesse and operational efficiency. Despite minor setbacks, its forward-looking strategies, emphasis on customer engagement, and innovative technological investments position it well for sustained growth. The company's ability to adapt to market demands while optimizing its workforce and operational processes underscores its resilience and commitment to long-term success.

Revenue and Earnings Performance

Instacart reported a Q4 revenue of $803 million, narrowly missing the anticipated $804.6 million mark. Despite this slight shortfall, the company's adjusted EBITDA significantly outperformed expectations, reaching $199 million compared to the projected $172.2 million. This outperformance demonstrates Instacart's ability to manage its operational costs effectively and generate profitability. The revenue composition for the quarter was primarily driven by transactions, amounting to $560 million, and supplemented by $243 million from advertising and other sources. This distribution aligns closely with analyst predictions and reflects a balanced revenue generation model.

Growth in Transactions and GTV

Instacart's GTV witnessed a 7% year-over-year increase, totaling $7.891 billion, while orders grew by 5%, reaching 70.1 million. These figures indicate a solid growth trajectory for the company, showcasing its ability to attract and retain customers against DASH. The average order value (AOV) also slightly increased, reaching $113, representing a 1% year-over-year growth. This incremental rise in AOV suggests that customers gradually spend more per order, a positive sign for revenue growth.

Guidance

Looking ahead to the first quarter of 2024, Instacart anticipates a GTV in the range of $8.0 billion to $8.2 billion, reflecting a 7-10% year-over-year increase. The company also expects an adjusted EBITDA between $150 million and $160 million. These projections underscore Instacart's confidence in its growth trajectory and operational efficiency.

Strategic Moves and Organizational Changes

In a notable strategic decision, Instacart's board approved a $500 million increase in its share repurchase program, elevating the total to $1 billion. This move signals the company's strong financial position and commitment to returning value to shareholders. However, the company also announced a 7% workforce reduction, impacting 250 employees, as part of its efficiency enhancement and strategic realignment efforts. The estimated charges for this initiative are projected to be between $19 million and $24 million. Additionally, COO Asha Sharma's resignation, effective March 1st, with no immediate plans to fill the position, marks a significant leadership transition for the company.

  • Product and Partnership Expansions: Instacart's strategic partnerships with major retailers like Kroger, Costco, and the introduction of Whole Foods in Canada highlight its commitment to expanding its selection and catering to diverse consumer needs. These partnerships are crucial for maintaining its competitive edge.
  • Operational Efficiencies: The company's focus on improving fulfillment speed and order quality, alongside strategic marketing and incentive investments, underlines its efforts to enhance customer satisfaction and retention.
  • Workforce Optimization: While challenging, the announcement of a 7% workforce reduction is portrayed as a strategic move to streamline operations and focus on high-priority initiatives. This decision is aimed at making the organization more agile and efficient.

Market Position and Competitive Advantages

  • Market Share and Customer Engagement: Instacart's increasing market share, especially in small and large basket segments, and its emphasis on speed and convenience solidify its position as a leader in the online grocery delivery space.
  • Innovation and Future Technologies: Investments in new technologies, like the Caper Cart, and leveraging data analytics for retail and brand modernization showcase Instacart's commitment to leading the future of grocery shopping. These innovations are expected to enhance the shopping experience and operational efficiencies.

Challenges and Other Issues

  • Revenue Miss and Strategic Adjustments:  While the slight miss in revenue against forecasts could raise concerns, the company's strategic adjustments and operational efficiencies appear to counterbalance this aspect.
  • Leadership Transitions: The resignation of key executives, including the COO, poses challenges and opportunities for streamlined management and enhanced operational focus.

Bullish Themes

Accelerating Growth and Market LeadershipInstacart's management highlighted accelerating growth in Gross Transaction Value (GTV) and orders, projecting continued momentum into Q1 2024. This indicates strong market demand and effective customer acquisition and engagement strategies. Their leadership position is further solidified by expanding market share in small and large basket segments, demonstrating Instacart's broad appeal across different shopping behaviors.

Innovative Product Enhancements and PartnershipsThe call underscored ongoing product improvements and strategic partnerships, such as the expansion of EBT SNAP with major retailers and the launch of Whole Foods in Canada. These initiatives are critical for enhancing selection and convenience, attracting new customers, and deepening relationships with existing ones. Furthermore, investments in new technologies like the Caper Cart and leveraging data analytics for operational modernization signal a forward-thinking approach to sustaining competitive advantage.

Operational Efficiencies and Financial DisciplineDespite workforce reductions, Instacart's emphasis on streamlining operations and focusing on high-priority growth initiatives speaks to a strategic realignment towards efficiency and profitability. The company's ability to manage costs effectively while still investing in growth areas is a positive sign for operational excellence and long-term financial health.

Bearish Themes

Revenue Miss and Advertising Growth ConcernsThe slight miss in revenue targets and discussions around the lag in advertising growth could raise concerns about the impact of market dynamics on Instacart's revenue streams. While management is optimistic about the future, the current slowdown in advertising revenue growth, attributed to lagging GTV growth and cautious advertiser spending, could be seen as potential headwinds.

Impact of Workforce Reductions and Executive DeparturesThe decision to reduce the workforce by 7% and the resignation of key executives, including the COO, might raise questions about internal challenges and the potential impact on company morale and execution capabilities. While intended to streamline operations, such changes could introduce short-term disruptions and affect the company's ability to innovate and execute on strategic priorities.

Intense Competition and Market Saturation:  Although not directly addressed on the call, increasing competition in the online grocery delivery market remains a concern. With traditional grocers (WMT) ramping up their digital capabilities and new entrants (DASH) seeking to capture market share, Instacart faces the challenge of maintaining its leadership position and growth trajectory in a potentially saturating market.

Revamping the Diner Experience: A Look into Denny's New Approach

In 4Q23, adjusted EBITDA stood at $18.6 million, notably lower than FactSet's estimate of $23.3 million. While revenue remained relatively stable, domestic system-wide comps surpassed expectations by 1.3%, outperforming FactSet's projection of 0.8%. However, the restaurant's operating margin fell short, declining by 210 basis points, mainly attributed to product costs, which were 20 basis points higher than anticipated. Looking ahead, Denny's forecasts adjusted EBITDA for FY24 to be in the range of $85 million to $89 million, falling short of FactSet's estimate of $91.3 million. The outlook for Denny's domestic system-wide comps is set at 0% to 3%, with a projected net unit decline of 10% to 20% across the company's consolidated operations. In summary, while Denny's demonstrates resilience and strategic agility through its sales performance, operational improvements, and expansion efforts, the company also faces critical challenges related to unit economics, inflationary pressures, and maintaining guest traffic amidst pricing strategies. These bullish and bearish themes reflect the complexity of operating within the current restaurant industry landscape.

Bullish Themes

Solid Performance and Strategic Initiatives: Denny's reported solid domestic system-wide same-restaurant sales growth, outperforming the full-service industry benchmark for both the quarter and the full year. This performance, coupled with strategic focuses on breakfast innovation, value propositions, and convenience through off-premise options, indicates a strong brand positioning and responsiveness to consumer demands.

Operational Efficiencies and Technology Investments: The company's investment in a new cloud-based POS platform and kitchen equipment is expected to drive operational efficiencies and enhance the guest experience. These technological advancements, menu simplifications, and pricing strategies to maintain value leadership suggest a proactive approach to improving margins and operational execution.

Development and Expansion of Keke's Breakfast Café: The expansion of Keke's Breakfast Café, including opening the first location outside Florida and developing a new café design, highlights Denny's growth strategy in the breakfast segment. The successful alcohol program test and positive guest sentiment toward Keke's reinforce the potential for significant brand expansion and market penetration.

Bearish Themes

Unit Closures and Market Pressures: The guidance indicating a consolidated net decline of 10 to 20 restaurants reflects challenges in maintaining the operational viability of specific locations, particularly amidst market pressures such as inflation and competitive dynamics. This suggests some underlying concerns regarding the performance and sustainability of specific segments within the restaurant portfolio.

Labor and Commodity Inflation Concerns: The anticipated labor inflation of 4-5% and commodity inflation of 0-2% for 2024 highlight the restaurant industry's ongoing cost pressures. These inflationary challenges, especially in critical markets like California with specific legislative impacts (e.g., AB1228), may strain operational costs and profitability.

Traffic Declines Amid Pricing Strategies: Despite positive sales growth driven by pricing and product mix, there is an implicit concern regarding traffic declines, as reflected in the guidance for same-restaurant sales and the anticipated level of menu pricing. This underscores the delicate balance Denny's must navigate between implementing necessary price adjustments and sustaining guest traffic in a price-sensitive consumer environment.