RESTAURANT INSIGHTS | SBUX Black BOOK, LABOR IS A BALANCING ACT (SBUX), Tis The Season - 2023 11 26 7 22 43

STARBUCKS BLACK BOOK

Starbucks (SBUX) is Hedgeye Restaurants' best idea short. 

EVENT DETAILS:

  • Date & Time: Tuesday, November 28th, at 12:30 PM ET.
  • Webcast & Slides: CLICK HERE
On Tuesday, November 28th, at 12:30 PM ET, we will host a Starbucks Black Book, "DECODING THE BREW: UNVEILING THE STARBUCKS BLACK BOOK FOR 2024." In 2022, Starbucks was at a critical juncture, grappling with internal challenges and external perceptions. But the question arises: Was the company truly facing a breakdown in its business model, or was this narrative strategically amplified to counter the burgeoning union movement?

As the global coffee market continues to percolate with competition and challenges, our upcoming Starbucks Black Book offers an in-depth analysis of the company's strategy for 2024, juxtaposed against the backdrop of management's recent commentary. This comprehensive review delves into the intricate layers of Starbucks' plans, highlighting where our insights diverge from the official narrative of the company's leadership. We will unravel a series of themes from the September 2022 Reinvention Analyst meeting and compare them with the revelations from the company's more recent strategy session. Our analysis is not just a recapitulation of Starbucks' projections but a critical examination of the gaps and inconsistencies in its strategic roadmap. Some of the questions we will try to address or add perspective to:

  • How sustainable is Starbucks' growth in its key markets, especially in the U.S. and China? Are there specific strategies to maintain or increase market share in these regions?
  • What risks and opportunities are associated with Starbucks' aggressive global expansion, particularly in emerging markets? How is the company tailoring its approach to different cultural and economic environments?
  • How is Starbucks leveraging digital technology to enhance customer experience and operational efficiency? What are the company's digital initiatives' long-term benefits and potential risks?
  • How is Starbucks planning to continue its product and service innovation to meet changing consumer preferences and stay ahead of the competition, especially in China?
  • How is Starbucks managing its supply chain amid global disruptions, and what steps are being taken to ensure sustainability, ethical sourcing, and reduce costs?
  • What are the projections for Starbucks' profitability and financial health in the coming years? How will the reinvention strategy impact the company's margins and overall financial performance?
  • How resilient is Starbucks' business model to economic downturns or recessions? What cost management strategies are in place to handle economic fluctuations?
  • How is Starbucks addressing the challenges of increased competition and potential market saturation, especially in mature markets, as it accelerated unit growth?
  • How is Starbucks managing its labor costs and employee relations, especially considering the increasing focus on wages?
  • What is the long-term vision of Starbucks' new CEO, and how does it align with current market trends and future projections?

Starbucks Board to Review Labor Coalition's Director Nominees Amidst Push for Workplace Improvement

In a recent development highlighting the evolving dynamics between corporate governance and labor interests, a coalition of labor groups has nominated three directors to the board of Starbucks. This move, aimed at fostering workplace improvements, has prompted a response from Starbucks, emphasizing its commitment to stakeholder engagement and a thorough review process.

The Nominees: A Trio of Diverse Expertise

The labor coalition, led by the Strategic Organizing Center (SOC), has put forward three nominees, each with a rich background in public service and labor relations:

  • Marla Echaveste: Her experience as a former White House deputy chief of staff under President Clinton could bring a nuanced understanding of policy and governance to the Starbucks board.
  • Joshua Gotbaum: Gotbaum's diverse experience, including roles in several presidential administrations and leading the reorganization of Hawaiian Airlines (HA), showcases his adeptness in managing complex organizational challenges.
  • Wilma Liebman: As a former National Labor Relations Board Chair, Liebman's deep insights into labor relations could be invaluable for a company with a large workforce like Starbucks.

Starbucks' Commitment to Stakeholder Engagement

In response to the nominations, Starbucks has articulated its commitment to engaging with all stakeholders, including the SOC Investment Group. The company's statement highlights the importance of constructive dialogue in achieving long-term value for all stakeholders.

Starbucks' board, particularly its Nominating and Corporate Governance Committee, will review the proposed director nominees as part of its standard process. The company assures its board will present a formal recommendation regarding the director nominees in its proxy statement and other materials to be filed with the SEC. At this juncture, Starbucks has advised its shareholders that no immediate action is required from their end.

Starbucks' Recent Initiatives and Board Composition

The company also pointed out its proactive steps in board composition and employee investment. With four new members and a predominantly independent board added in the past year, Starbucks demonstrates its openness to fresh perspectives. Forming an Environment, Partner, and Community committee further underscores its commitment to broader societal issues.

Over the past three years, Starbucks has invested over 3 billion in its workforce, focusing on wage increases, training, and introducing innovative equipment and technology. These efforts reflect the company's dedication to enhancing employee satisfaction and productivity.

Implications for Corporate Governance

This development signifies a potential shift in corporate governance, where labor groups actively participate in board nominations to advocate for employee welfare. The SOC's move to nominate individuals with a strong labor and public service background underscores the growing importance of employee welfare in corporate decision-making.

As Starbucks' board undertakes the review process, the outcome could set a precedent for how companies balance shareholder interests with the needs and welfare of their employees. This scenario represents a broader trend in corporate America, where companies are increasingly expected to be accountable to a broader range of stakeholders, including their workforce.

Conclusion: Labor is Still A Balancing Act in SBUX's Corporate Landscape

The nomination of these directors to Starbucks' board by the labor coalition and the company's response illustrates the complex interplay between corporate governance, labor interests, and stakeholder engagement. The outcome of this process could influence future corporate governance models, potentially leading to a more balanced and equitable approach that values employee welfare alongside financial performance. As Starbucks navigates this situation, its actions could serve as a benchmark for other corporations in similar scenarios.

Navigating the New Normal: Holiday Spending Takes a Prudent Turn in Dining

As the holiday season approaches, cautious spending is emerging, influenced by inflation and economic uncertainties. This shift in consumer behavior impacting retail earlier in 2023 is making its way to the restaurant space.

In the realm of retail, particularly in apparel, a notable change is evident. Even shoppers from upper and middle-income brackets, traditionally less affected by economic shifts, exhibit frugality. This is evident in the growing popularity of 'dupes' - affordable alternatives to high-end brands, signaling a stronger inclination towards value for money. The toy sector, usually buoyant during holidays, also braces for reduced sales. The luxury retail segment, often immune to economic downturns, is unlikely to experience its usual holiday surge. The restaurant industry is also feeling the pinch. While people haven't stopped dining out entirely, there's a noticeable shift in their choices. Restaurants are responding by innovating their menus with healthier options and expanding their reach, aiming to appeal to the more selective diners. Recent data from October reveals a worrying trend: a decline in credit and debit card transactions compared to previous months.

Interestingly, when consumers decide to spend, most are choosing to support small businesses and not big chains. This millennial/GenZ preference indicates a desire to make smaller, more meaningful purchases that contribute positively to the community. The persistent high inflation is steering consumers towards more thoughtful and selective spending as the holiday season begins. The latest from most restaurateurs is to anticipate the usual seasonal sales boost and adjust their expectations. Focusing on delivering value, quality, and community engagement could be key strategies for maintaining market relevance into 2024. We remain cautious on the 2nd tier casual dining names (RRGB, DIN, PLAY & BJRI) and limited service names that have been raising prices aggressively, like (BROS, SBUX, CMG, SG, and MCD.) 

RESTAURANT INSIGHTS | SBUX Black BOOK, LABOR IS A BALANCING ACT (SBUX), Tis The Season - 2023 11 26 7 23 14