SJM’s Oceanus appears to be off to a slow start. Escalators and better signage in Immigration will help. Sands Macau catches a temporary break.
It looks like the easy access from Immigration at the Macau Ferry Terminal into the new Oceanus property is proving not so easy. Ferry patrons are in the habit of going forward toward the buses when they exit the Terminal. Oceanus is behind the Terminal so customers need to be led to covered walkways connecting the property to the Terminal. Poor signage and limited advertising are not helping and Oceanus is not getting the visitation early on that was expected. Help is on the way as escalators that lead to the property directly from Immigration have already been approved.
We remain worried about the impact of Oceanus on Sands since both are heavily weighted toward Mass, located next to each other, but Sands is not connected to the Terminal. In the meantime, Sands Macau seems to be holding its own.
